Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, and products offered by Delapan Usaha Makmur. By accessing our website or engaging in any transaction with us, you confirm your agreement to be bound by these Terms. Please read them carefully prior to using our services or making any purchases.
1. Introduction
1.1 Acceptance of Terms
By accessing, browsing, or making a purchase on the Delapan Usaha Makmur website, you acknowledge that you have read, understood, and agreed to comply with these Terms, along with all applicable laws and regulations.
1.2 Modifications to Terms
Delapan Usaha Makmur reserves the right to amend these Terms at any time without prior notice. Any changes will become effective immediately upon being posted on the website. You are encouraged to review these Terms periodically to remain informed of any updates.
2. Product Information
2.1 Accuracy of Descriptions
We strive to ensure all product descriptions, ingredient listings, usage guidelines, and images on our website are accurate and current. However, we do not warrant that all content is free of errors or omissions.
2.2 Disclaimer
Customers are advised to refer to the actual product packaging for the most accurate and updated information. Delapan Usaha Makmur shall not be held liable for discrepancies between website content and physical product details.
3. Product Availability
3.1 Stock and Supply
Product availability is subject to change at any time due to stock levels, supplier constraints, or discontinuation. We make reasonable efforts to maintain accurate inventory records.
3.2 Unavailable Items
In the event that a product becomes unavailable after an order has been placed, we will notify you promptly and offer an alternative item, the option to delay fulfillment, or a full refund.
4. Pricing and Payment
4.1 Pricing
All product prices are stated in the local currency as indicated on our website. Prices are subject to modification without prior notification.
4.2 Additional Charges
Product prices do not include applicable taxes, shipping fees, or handling charges, which will be calculated and displayed during the checkout process.
4.3 Payment Methods
We accept a range of secure payment methods, as indicated on our website. Customers are responsible for ensuring the accuracy and validity of their payment information.
4.4 Order Confirmation
A confirmation email will be issued upon successful payment processing. This confirmation does not constitute formal acceptance of your order. Delapan Usaha Makmur reserves the right to accept or decline any order at its sole discretion.
5. Shipping and Delivery
5.1 Shipping Information
Details regarding shipping methods, estimated delivery times, and associated fees can be found on our Shipping Policy page.
5.2 Transfer of Risk
Ownership and risk of loss for all products shall pass to the customer upon delivery of the goods to the designated shipping carrier.
5.3 International Orders
Customers outside Indonesia are responsible for complying with local import regulations and for any applicable customs duties, taxes, or fees.
6. Returns, Refunds, and Exchanges
6.1 Return Policy
Customers are advised to consult our official Return Policy for comprehensive instructions and eligibility criteria regarding returns, refunds, and exchanges.
6.2 Refund Processing
Where applicable, approved refunds will be processed using the original method of payment. Refunds may take up to 10 business days to reflect, depending on your financial institution.
6.3 Excluded Items
Certain product categories, including used, opened, customized, or hygiene-sensitive items, may not be eligible for return or refund unless proven defective.
7. Warranties and Disclaimers
7.1 Product Guarantee
All products sold by Delapan Usaha Makmur are warranted to be free from manufacturing defects at the time of sale. This warranty excludes damage resulting from misuse, mishandling, or failure to follow product instructions.
7.2 Disclaimer of Liability
To the fullest extent permitted by law, Delapan Usaha Makmur disclaims all implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
8.1 General Limitation
Delapan Usaha Makmur’s total liability, whether in contract, tort, or otherwise, shall not exceed the purchase price of the product giving rise to the claim.
8.2 Health-Related Liability
We shall not be liable for any allergic reactions, skin sensitivities, or other adverse effects resulting from the use of our products. Customers are advised to review all ingredient information and conduct a patch test prior to full use.
9. Intellectual Property Rights
9.1 Ownership
All intellectual property, including but not limited to website content, product images, text, logos, and design elements, is the exclusive property of Delapan Usaha Makmur and is protected by applicable copyright and trademark laws.
9.2 Restrictions
You may not copy, distribute, reproduce, or exploit any content from our website without prior written authorization from Delapan Usaha Makmur.
10. Governing Law and Dispute Resolution
10.1 Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
10.2 Dispute Resolution
Any dispute arising from or related to the use of our website, services, or products shall first be resolved amicably through negotiation. Failing resolution, such disputes shall be subject to arbitration or brought before the competent court within the jurisdiction of Delapan Usaha Makmur’s principal place of business.
11. Contact Information
For any inquiries, clarifications, or concerns relating to these Terms and Conditions, please contact us at:
